Our Commitment to Privacy Protection
Transparency and responsibility in handling your personal data are our top priorities.
Introduction to Our Privacy Policy
At ombrevian, protecting your privacy is fundamental to our business. This Privacy Policy outlines how we collect, use, and safeguard your personal information. We comply with Australian privacy laws and are committed to providing clear information for your peace of mind.
By using our website or engaging with our digital services, you agree to the terms explained here. We explain our processes so you can make informed choices and feel confident in how your data is handled at every step.
How We Collect Your Information
We collect information directly from you and automatically through your interactions with our website and services.
Information You Provide Directly
- • Contact details submitted via forms or emails
- • Account or profile registration details
- • Feedback, reviews, or survey responses
- • Purchase and transaction records
- • Communication preferences you select
Information We Collect Automatically
- • IP addresses and device data
- • Browsing actions and usage patterns
- • Cookies and similar tracking technologies
- • Referral sources and navigation events
- • Location data from your browser or device
How We Use Your Information
Your information supports the delivery, optimization, and security of our services, along with enhancing your experience.
- • Operating and improving our website
- • Personalizing site content and recommendations
- • Communicating updates and important information
- • Handling transactions and order fulfillment
- • Responding to customer service requests
- • Conducting analytics and website performance checks
- • Ensuring security, fraud prevention, and legal compliance
Our Commitment: We take reasonable steps to safeguard your personal data and ensure fair use of your information according to the law.
Sharing and Disclosure of Data
We only share information with trusted parties to deliver, operate, or secure our services. Your data is never sold.
Service Providers and Partners
Some service providers help us with hosting, analytics, payments, and other essential services. They access data solely to fulfill their roles.
Legal Requirements and Disclosures
Your data may be disclosed if required by law, regulation, or governmental request.
Aggregated and Anonymous Insights
We may share non-identifiable information for business analysis or improvement purposes.
Your Rights and Choices
You have rights under Australian privacy laws to access, update, and request the deletion or restriction of your data.
- • Request access to data we hold about you
- • Ask us to correct inaccurate information
- • Request deletion of your personal data
- • Request a copy of your data in a portable format
- • Object to certain data processing activities
- • Request restrictions on processing your data
Contact us with any requests or concerns about your data rights or our privacy policy.
Security of Your Personal Information
We implement physical, administrative, and technical safeguards to protect your personal data from loss, misuse, or unauthorized access.
Technical Measures We Use
- • Encryption of sensitive data during transmission
- • Implementation of firewalls and intrusion detection systems
- • Regular security audits and software updates
- • Access controls and authentication procedures
Organizational Safeguards
- • Staff training on privacy and data protection
- • Confidentiality agreements for personnel
- • Restricted access to private data
- • Ongoing process reviews for compliance
How Long We Retain Your Data
Personal data is kept only as long as needed for business or legal reasons. Retention times may vary by data type.
- • Retention for the duration of your account
- • Site usage and engagement data retention
- • Saved customer interactions and emails
- • Transaction and billing information
- • Consent-based contact and engagement info
We periodically review retention practices and delete information when no longer needed.
International Data Transfers
Where data is sent outside Australia, we ensure safeguards are in place to protect your privacy rights.
- • Use of approved contractual clauses
- • Transfers only to compliant jurisdictions
- • Periodic assessment of partner security
- • Secure and encrypted transmission protocols
Our Cookie and Tracking Practices
We use cookies and similar tools to enhance site performance, personalize content, and analyze traffic.
Types of Cookies We Use
- • Enable critical site features and security
- • Collect statistics for website improvement
- • Remember user preferences and settings
- • Support interactive functionality and communication
You can manage cookie settings through your browser at any time.
Policy Changes and Updates
We may update this policy to reflect changes in our practices or legal obligations. Updates will be posted on this page.
- • Announcement on our website
- • Updated date shown at policy top
- • Email notifications, where required
- • Encouragement to check policy regularly
Continued use of our services indicates your acceptance of policy changes.
Contacting Our Privacy Team
Reach out with any privacy questions, requests, or feedback.
ombrevian
113 Exhibition St, Melbourne, VIC 3000 Australia
Phone: +61.8.1600.9162
Email: content@ombrevian.com
Last updated October 22, 2025
Effective from October 25, 2025